Refund policy

Change of heart? No problem, we accept exchange or refunds within 30 days after delivery.

You purchase should be returned in saleable condition with all product packaging (boxes, bags and accessories). Insured that the item is safely wrapped in its cloth to avoid scratches. Any damage caused by negligence in the return process will be the customer’s responsibility.

Goods will be refunded upon inspection on arrival (excluding the original delivery charge). Return shipping charges are not refundable.

The item is your responsibility until it reaches us. Therefore, for your own protection, we recommend that you send the parcel using a traceable delivery service.

To determine the best return process, please contact us at
hello@lowtherloudspeakers.com